Privacy Policy

1. Introduction

At Nelion Finance Limited, we respect your financial privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you apply for a loan and how your data is kept securely in our system, and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
• Contact Data: includes billing address, physical business address, email address and telephone numbers.
• Financial Data: includes bank account, mobile money account details, and payment card details.
• Transaction Data: includes details about payments to and from you and other details of loans and services you have purchased from us.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing a micro-loan or asset financing).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at our Headquarters at Kibo Commercial Complex Wing 2, Tegeta, Dar es Salaam, or via the contact details provided on our Contact Us page.